“Stack leak on a weekend. They got into the building, stopped the water, and left a clean note for the council. Hall carpet was dry by Monday.”
24/7 emergency · Burnaby
828 Cardero St, Vancouver, BC V6G 2G5
We aim to arrive within 60 minutes across Burnaby, Metrotown, Brentwood, Lougheed.
We answer 24/7 — no voicemail · Free assessment
What happened?
Services
Extraction, drying, and the rebuild — we arrive with commercial equipment and start the same visit.
The emergency
The rebuild
Customer stories
“Stack leak on a weekend. They got into the building, stopped the water, and left a clean note for the council. Hall carpet was dry by Monday.”
1 / 109
“Stack leak on a weekend. They got into the building, stopped the water, and left a clean note for the council. Hall carpet was dry by Monday.”
1 / 109
We pick up, we show up, we get the water out, and we start drying.
Selected clients
Ready when you are
Trusted on jobs for Mackage, 7-Eleven, PAL, WME, and Giorgio Armani — and on homes and stratas across Burnaby.
Call (778) 654-6742FAQ
Shield water damage restoration — serving Burnaby and Greater Vancouver.
We target a 60-minute emergency response across Greater Vancouver for urgent water damage and flooding, 24/7 including holidays.
Water extraction, structural drying, dehumidification, mold remediation, basement flood recovery, storm damage repair, and full water damage restoration across Greater Vancouver.
Yes. We document damage, provide detailed scopes, and coordinate with your insurer. We help you understand what is covered and what documentation is needed.
Yes. We serve Vancouver, West Vancouver, North Vancouver, Burnaby, Richmond, New Westminster, Surrey, Coquitlam, and surrounding Greater Vancouver communities within ~50 km.
No. Every job is different. We provide a custom written quote after assessing your property — no published rate ranges on our marketing pages.
Yes. Felicita Holdings Ltd. d.b.a. Shield Water Damage Restoration and Repairs — Vancouver is fully licensed, bonded, and insured. We follow IICRC-aligned restoration practices and WorkSafeBC requirements.



Burnaby
After the emergency is stabilized
The water is out. The house is dry. Same crew puts the rooms back. Like-for-like is the default. Better — a sealed wet room, a different floor — is a written choice while the walls are still open.




01
Close the path the water used — membranes and barriers so new finishes are not a second claim.
24/7 emergency · Burnaby
We aim to arrive within 60 minutes across Burnaby — extraction, drying, and the rebuild with the same crew.
(778) 654-6742
60-Min Response
(778) 654-6742