Services

Two jobs. One company.

Emergency dry-out and the rebuild are parts of the same job — crews who already know the loss, from first extraction through the last coat of paint. Instead of coordinating multiple vendors, Shield handles it all across Greater Vancouver.

01 · The emergency

Stabilize the property. Then the file.

Extraction, drying, treatment, and insurance documentation. Standing water out, the loss held still, the claim documented — then the same company stays for the rebuild. Not a mitigation vendor who pumps and leaves.

Emergency water extraction

Emergency water extraction

We stop the source and remove standing water from visible floors and hidden cavities — same visit across Greater Vancouver.

  • 24/7 emergency dispatch
  • Commercial pumps and extractors
  • Basement and main-floor pump-out
  • 60-minute response target
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Structural drying

Structural drying

Industrial drying until moisture readings pass — not until it looks dry. Logs travel with the job for your insurer.

  • Industrial air movers
  • Professional dehumidifiers
  • Daily moisture tracking
  • Complete dry-out service
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Sewage backup cleanup

Sewage backup cleanup

Category 3 extraction, sanitizing, and drying. Contaminated water is contained and treated — not wiped around.

  • Category 3 PPE and containment
  • Contaminated water extraction
  • Sanitize and structural drying
  • Insurance documentation
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Burst pipe cleanup

Burst pipe cleanup

Supply-line, riser, and radiator failures in Vancouver homes and strata buildings. Extract and dry the same visit.

  • Supply-line and stack failures
  • Ceiling and floor drying
  • Strata and insurance coordination
  • 60-minute emergency response
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Basement flood cleanup

Basement flood cleanup

Basement and cellar extraction after sump failures, drain backups, or seepage during atmospheric river events.

  • Sump and drain failures
  • Standing water extraction
  • Slab and wall drying
  • Contents protection
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Storm & atmospheric river flooding

Storm & atmospheric river flooding

Pacific storm and atmospheric river water out of ground floors, garages, and lower levels after heavy rain.

  • Same-night extraction
  • Ground-floor and garage flooding
  • Sanitize dirty storm water
  • Insurance file after the storm
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02 · The home after

We do not just rebuild. We rebuild better.

Same company. Crews who saw the water. Restoring what was there is the default. Upgrades — a sealed wet room, new flooring — are a written choice while walls are still open. No second contractor to brief.

Waterproofing

Waterproofing

Close the path the water used. Membranes and barriers so new finishes are not a second claim.

  • Basement waterproofing
  • Foundation membranes and drains
  • Interior moisture barriers
  • Post-flood prevention upgrades
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Floor & carpet

Floor & carpet

Subfloor first if it took water. Then hardwood, carpet, or tile — as they were, or better.

  • Hardwood floor repair or replacement
  • Carpet cleaning or replacement
  • Subfloor repair
  • Tile restoration
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Drywall & paint

Drywall & paint

Open what cannot be saved, then close the walls. Texture matched. The room looks finished, not patched.

  • Water-damaged wall removal
  • New drywall installation
  • Texture matching
  • Complete repainting
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Kitchen & bath

Kitchen & bath

Cabinets, pans, and fixtures. A wet room gets a membrane — not paint on damp board. Specify upgrades while it is open.

  • Cabinet repair or replacement
  • Countertop restoration
  • Plumbing inspection and repair
  • Fixture replacement
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FAQ

Frequently asked questions

Shield Water Damage Restoration and Repairs — Vancouver — serving Greater Vancouver.

How quickly can you respond to water damage emergencies?

We target a 60-minute emergency response across Greater Vancouver for urgent water damage and flooding, 24/7 including holidays.

What flood restoration services do you provide?

Water extraction, structural drying, dehumidification, mold remediation, basement flood recovery, storm damage repair, and full water damage restoration across Greater Vancouver.

Do you work with insurance companies?

Yes. We document damage, provide detailed scopes, and coordinate with your insurer. We help you understand what is covered and what documentation is needed.

What areas do you serve?

Yes. We serve Vancouver, West Vancouver, North Vancouver, Burnaby, Richmond, New Westminster, Surrey, Coquitlam, and surrounding Greater Vancouver communities within ~50 km.

Do you publish restoration rates online?

No. Every job is different. We provide a custom written quote after assessing your property — no published rate ranges on our marketing pages.

Are your technicians licensed and insured?

Yes. Felicita Holdings Ltd. d.b.a. Shield Water Damage Restoration and Repairs — Vancouver is fully licensed, bonded, and insured. We follow IICRC-aligned restoration practices and WorkSafeBC requirements.

Emergency Response

(778) 654-6742