“Meticulous, quick and ready to support when needed! They were incredible and onsite right away for a minor flooding we had, gave their opinion and recommendations on next steps. Highly recommend.”
Burst pipe, ceiling leak, basement under water, sewage backup — we pick up, we dispatch, we extract. Greater Vancouver, nights, weekends, and holidays.
Call emergency line: (778) 654-674224/7 live answer · 60-minute target · No voicemail

For standing water, call now. We are already on the road.
Active water, sewage, or a loss that will spread before morning
A person, not a mailbox. Tell us the address and what happened.
Nearest available crew across Vancouver, Burnaby, Richmond, and the North Shore.
Pumps, extractors, and dryers on the vehicle — we start the same visit.
BC policies expect you to mitigate. We document while we work.
Call immediately if water is still moving
Emergency service is the first hour of every flood job: stop the source, extract, stabilize, start drying. Rebuild is scheduled after readings pass.

Nights and stat holidays are when pipes fail and sump pumps quit. Shield answers the phone. If water is actively spreading, call — do not wait for an adjuster appointment.
Emergency call-out terms are explained before we start work. We extract and stabilize, then quote remaining drying and rebuild in writing.
Keep the number: (778) 654-6742. Save it before you need it.
Customer stories
“Meticulous, quick and ready to support when needed! They were incredible and onsite right away for a minor flooding we had, gave their opinion and recommendations on next steps. Highly recommend.”
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“Meticulous, quick and ready to support when needed! They were incredible and onsite right away for a minor flooding we had, gave their opinion and recommendations on next steps. Highly recommend.”
1 / 109
FAQ
Shield — emergency services across Greater Vancouver.
We target a 60-minute emergency response across Greater Vancouver for urgent water damage and flooding, 24/7 including holidays.
Burst pipes, basement flooding, sewage backups, appliance leaks, storm intrusion, or any active water spreading through your property. Call immediately for active flooding.
Yes. Our emergency crews respond around the clock, 365 days a year across Greater Vancouver.
Ensure safety first — shut off electricity to affected areas if safe, stop the water source if possible, move valuables, and call us at (778) 654-6742 for dispatch.
Emergency scope and pricing are confirmed in writing before work begins. We explain timing and costs upfront — no surprise fees.
Yes. We serve Vancouver, West Vancouver, North Vancouver, Burnaby, Richmond, New Westminster, Surrey, Coquitlam, and surrounding Greater Vancouver communities within ~50 km.
24/7 · Greater Vancouver
24/7 · 60-minute target · Greater Vancouver
(778) 654-6742
Emergency Response
(778) 654-6742